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The 'Zwevegem Bibliobus' is the first of its kind in Flanders to combine mobile library services with other public services for local communities. The bibliobus provides a vital service for disadvantaged and less mobile residents in local villages.

In the municipality of Zwevegem, the major facilities (such as the library) are located away from the centre in the north of the municipality. Residents of the rural villages in the south of the municipality who wish to use these facilities have to travel a considerable distance to do so. Since both the municipality and the library wish to provide equal opportunities to all in using their services (regardless of location or mobility), a mobile library service was commissioned - the "Bibliobus".

One of the major aims of the community development plan for the municipality of Zwevegem is enabling equal access to municipality services for all inhabitants. A key objective for achieving this aim is the provision of a range of "mobile public services", including the introduction of a library service bus - or so-called "Bibliobus".

A wide range of information and other public services are available in the 'Bibliobus', including library databases, book requests, DVD rentals, municipality documents and application forms social services. Documents and forms (such as applications for heating-oil allowances, travel passes) which cannot always be delivered immediately, can be sent to people's home addresses. In each case, the bibliobus serves as a central service desk, where people can ask for all kinds of information

The 'Zwevegem Bibliobus' is the first of its kind in West Flanders and the first in Flanders which combines library services and other public services. A smooth cooperation between all municipal services ensures a smooth provision of services using all new technologies. The Bibliobus also serves as a new impetus for local rural villages where service levels have suffered a steady decline over the years. It attracts residents from all demographic segments due to its multi-functional nature.

Projects such as this can greatly boost co-operation between all municipality agencies.

Zwevegem (West-Vlaanderen), Flanders, Belgium

Prov. West-Vlaanderen

Flanders

677 387

Mia Allaert

mia.allaert@zwevegem.be

+32 5676 5905

Dutch